Apotheek Du Luxembourg (Van Durme - Hancisse)

I haven’t really experienced the same as some of the comments here. The lady in the pharmacie was very helpful and nice. I couldn’t find the specific product I needed, so she ordered for me and I went to pick up the next day. I think sometimes if people feel mistreated, it might be possible that you haven’t shown enough positive energy either, as I believe such things are mutual in both way……

Least empathetic service I have received in my entire life. The lady has always been extremely rude and condescending. Will never go again.

The worst service I have experienced. I had a COVID-19 test made in the pharmacy. While one of the pharmacist was really kind and helpful, the one who performed the test was really rude. I have asked the pharmacist who was taking a sample to be a bit more gentle (she was pushing inappropriately strong), she pretended not to hear and pushed even stronger into my other nostril. When I complained, she treated me with full disrespect. I would never return to this pharmacy even though they speak English.... keep this in mind if you are about to be having a COVID-19 test made at a pharmacy.

I insisted to get an antigenic test urgently for my flight departing in 5 hours (policy changed overnight). They normally don't have any spot left without an appointment. But both the employees there were flexible enough to help me out. They were a young lady and a middle-aged man, both are gentle and nice.

Horrific experience, potentially dangerous in my view for a Covid antigen test. The lady is very nice however incompetent for these tests and she will harm somebody for sure. I have had over 20 Covid tests and none of them were this bad. I was in pain for two days. Do not have an antigen test in this pharmacy